What your customer sees in the customer portal
Quote, payments, artist and messages in one place, without an account.
Updated October 27, 2026
Your customers get their own portal for their event. They don't need to create an account: they get in through the link in the email.
What the customer sees
- The quote, with the button to accept it.
- The status of the event and who will perform once that's confirmed.
- What has been paid and what's still open, with the button to pay or report a bank transfer.
- The conversation with your agency.
Paying
For online payment the customer chooses iDEAL or card. For a bank transfer the customer sees your IBAN and the reference, and reports the payment with I've paid.
After the event
Afterwards StageDesk asks the customer for a review. You can show reviews on your booking page and your website.
Lost the link?
The customer can request a new code with their email address under Sign in and gets back into the portal.